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Premier Policies During COVID-19

Real estate was deemed an essential business during the Safer at Home Order of COVID-19. We are truly grateful that we have been able to continue to serve our clients, as many still have the need to purchase and sell homes.

As restrictions begin to phase out, there is an increased demand to resume real estate practices with safety top of mind. With an increasing volume of client activity, we want you to rest assured Premier Realty Group takes safety very seriously and has been preparing for the last several months to ensure your well-being while allowing those who desire to proceed with their real estate goals.

Premier Realty Group will be resuming its Open House Program beginning Sunday, June 7, 2020. We understand that everyone faces different challenges and levels of comfort which is why we will continue to bring the exceptional level of service you expect of Premier and adjust our processes to ensure safety for all.

We would like to let you know what to expect when working with a Premier Professional at our office, on showing appointments, and open houses. If at anytime you feel additional measures should be taken, we encourage communication with the Premier Professional, as we are willing to accommodate to the best of our ability.

When visiting our offices:

Our offices are open daily from 8:30am until 5:30pm Monday through Friday, and 9:00am until   5:00pm Saturday and Sunday.

You will be greeted upon entering without contact. We ask that you refrain from handshakes and hugs to comply with social distancing guidelines.

Hand sanitizers and cleaning wipes are available throughout the office.

High touch surfaces including door handles, knobs, and conference rooms are sanitized throughout the day.

Face masks and gloves are optional. Should you prefer to use a face mask or gloves and do not have your own, a Premier Professional can provide them for you.

When viewing properties:

Premier offers many options to view homes virtually. Should you not feel comfortable to a home that you see available but would like to see the home virtually, arrangements can be made for virtual showings using tools like Zoom or FaceTime.
The Premier Professional will arrive early propping every door open so there is no need to grab a door handle. All of the lights will be turned on for easy viewing. Visitors will be instructed to avoid touching any surfaces, handles, or light switches.
 
We will limit the number of people that enter the home at one time to include one group that arrives together. We strongly recommend that children not attend. If a child is present, the parent will be asked to hold hands or carry the child to maintain control of the process.
 
Face coverings are strongly recommended and will be provided by the Premier Professional if the individual does not have their own. The use of gloves or shoe coverings are at the discretion of the client.
 
We do everything we can to schedule showings so that clients do not overlap showing times and limit the number of individuals inside of the home at the same time.
 
When the showing is complete, the listing agent will close all of the doors, turn the lights off, and wipe any surfaces touched with disinfectant wipes before leaving the property. We recommend the homeowner sanitize the home upon returning home to their comfort level. Should the homeowner have a specific disinfectant they would like used, please alert your Premier Professional and let them know where it will be upon arrival.

During open houses:

Premier offers many options to view homes virtually. Should you not feel comfortable to attend a physical open house that you see available but would like to see the home virtually, arrangements can be made for virtual open houses using tools like Zoom or FaceTime.
 
The Premier Professional will arrive early propping every door open so there is no need to grab a door handle. All of the lights will be turned on for easy viewing. Visitors will be instructed to avoid touching any surfaces, handles, or light switches.
 
Signage will be next to the entrance of the property so the expectations of anyone entering the home are clear. An example of the customized A-Frame sign for open houses is attached to this email.
 
Open House visitors will be required to sign in with the ability to keep the pen to avoid shared surfaces.
 
We will limit the number of people that enter the home at one time to include one group that arrives together. We strongly recommend that children not attend. If a child is present, the parent will be asked to hold hands or carry the child to maintain control of the process.
 
Face coverings are strongly recommended and will be provided by the Premier Professional if the individual does not have their own. The use of gloves or shoe coverings are at the discretion of the client.
 
When the open house is complete, the listing agent will close all of the doors, turn the lights off, and wipe any surfaces touched with disinfectant wipes before leaving the property. We recommend the homeowner sanitize the home upon returning home to their comfort level. Should the homeowner have a specific disinfectant they would like used, please alert your Premier Professional and let them know where it will be upon arrival.

Additional measures can be discussed with your Premier Professional should you have any specific concerns or ideas to ensure the health and safety of all. We value all of our clients and their safety which is why we have taken our protocol a step beyond any requirement in our industry. We look forward to continuing to serve you as your real estate needs arise, and appreciate your continued trust and referrals. 

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